If you are a SASSA applicant and have lost your reference number, and worried about it. The SASSA reference number is a 6-digit code that is generated against every application, and it’s a unique number. Don’t be stressed, you can easily retrieve your lost SASSA reference number by these easy methods. Here few methods for retrieving the reference number that you can use and get your reference number. Let’s learn how to do it.
Effective Methods to Retrieve Your SASSA Reference Number
For accessing your reference number through the online portal, follow these steps;
- Open Chrome on your device and navigate to the official website of SASSA.
- Logged in to your account by using your ID and password.
- Navigate to the “Balance” page and check your grant balance through the Grant ID.
- Enter your grant ID and access your grant balance and reference number.
2. Retrieve Through Helpline
Get your reference number by calling the SASSA Helpline number. Do it by following these steps;
- Get the SASSA Helpline Number from their official website, which is 0800 60 10 11.
- Open your mobile phone and dial that number.
- Follow the instructions of the automated system or contact a SASSA service representative.
- Provide your required information to the SASSA and complete your application process.
- After processing the application, the SASSA agent provides you with your reference number. Save it for later use.
3. Via USSD:
You can also get your application reference number by USSD code. So let’s start it;
- Pick up your mobile phone and open the phone dialer.
- Dial the SASSA USSD Code *120*3210#.
- Now follow the prompts and get your reference number.
4. Through WhatsApp:
Follow the instructions for getting the reference number via WhatsApp.
- Open the mobile dialer and save the SASSA WhatsApp number +27 60 012 3456 in your contact list.
- Now open your WhatsApp and send a message to the SASSA number.
- Ask for your Reference number.
- You are asked for ID as proof of identity. Provide the other details too if required.
- Follow the prompts and get your reference number.
5. With The Help Of SMS
You can get the reference number without the internet through an SMS on your mobile phone by following this guide;
- Pick up your mobile phone and type an SMS <ID Number> space “STATUS” like 0307895623145 STATUS.
- Now send the SMS to 49200.
- Soon, you will get your application status with the reference number.
6. Visit SASSA Office
You can also get your SASSA reference number by visiting the SASSA Office. Follow the instructions.
- Locate a SASSA office near your home and visit it during office hours.
- Ask the SASSA service representative for assistance regarding the Reference Number retrieval.
- You are asked for your ID number to verify your identity.
- You get your reference as soon as the application process is complete.
What is Application ID For SASSA?
The SASSA application ID is a unique identifier assigned to each individual’s application for a social grant, including the COVID-19 Social Relief of Distress (SRD) grant. This ID is crucial for tracking the status of your application, checking payment details, and communicating with SASSA regarding any issues or inquiries related to your grant. Here are the details about 370 status check.
You can usually find your application ID in the confirmation SMS or email you received after submitting your application. Alternatively, you can retrieve it through the SASSA website or by contacting SASSA directly. It’s essential to keep your application ID safe and confidential, as it’s a key piece of information for managing your SASSA grant.
Frequently Asked Questions
Q. Can I retrieve my SASSA reference number online?
A. Currently, SASSA does not offer an online retrieval service for lost reference numbers. Contacting them directly via phone or in-person is required.
Q. What should I do if I can’t retrieve my reference number?
A. Persistence is key. If initial attempts fail, consider visiting a SASSA office for direct assistance.
Q. Is providing personal information to SASSA safe?
A. Yes, SASSA upholds strict confidentiality protocols to protect your personal data.
Q. What if someone else accesses my SASSA reference number?
A. Report any unauthorized access to SASSA immediately to safeguard your social grants.
Personal Story on Losing and Recovering a SASSA Reference Number
Discovering that “I lost my SASSA reference number” can disrupt your day. When this happened to me on a chilly Monday, I promptly called the toll-free number provided by SASSA. The friendly staff verified my identity using my ID and personal details. Although they couldn’t give the number over the phone for security reasons, they instructed me to visit my nearest office with my ID, where I successfully reclaimed my reference number.
SASSA provided grants to South Africans to support them. When an applicant applied for a grant, he or she was assigned a special, unique number against the application that is known as the reference number. This reference number is used for application identification, but you have lost it and are worried about how to get it. Then don’t panic, you can retrieve your reference number by using the online portal, by USSD, by WhatsApp or by calling at Helpline. The simple and easy steps are defined; just follow them.
